How Can You Protect Your CRA Accounts from Scams and Fraud?

Keeping your Canada Revenue Agency (CRA)online accounts secure is crucial to preventing identity theft and fraud. Here are several proactive steps you can take to protect your information and ensure your accounts remain safe.

Monitor Your Accounts Regularly

Regularly check your CRA online accounts for any suspicious activity. Pay attention to unusual behaviour in your accounts, such as:

• Unexpected changes to your mailing address, banking details, or authorized representatives.
• Benefit applications submitted without your consent.

You can monitor your account balances and benefit details by signing into your CRA online accounts or calling the automated Tax Information Phone Service (TIPS). If you spot any unauthorized changes, report them to the CRA immediately.

Sign Up for Email Notifications

Stay informed and confident by signing up for email notifications from the CRA. Ensure that your current email address is on file, as this will be used to notify you of any changes to your accounts.

Change Your Passwords Regularly

Regularly update your passwords, security questions, and answers to enhance security. Avoid sharing your user IDs and passwords with anyone.

• Use unique and strong passwords for different online accounts. For example, create distinct passwords for your CRA accounts and your online banking.
• Ensure that your passwords are complex and hard for others to guess.

Keep Your Contact Information Updated

Take responsibility for your online security by keeping your contact details current, including your mailing address, phone number, and email address. If the CRA detects suspicious activity on your account, they may need to contact you. You can update your information directly with the CRA.

Set Up a Personal Identification Number (PIN)

Establish a Personal Identification Number (PIN) for added security when you call the CRA. When creating your PIN:

• Choose something memorable but difficult for others to guess, and refrain from using the same PIN of your debit card.
• Avoid using personal information like your date of birth, address, phone number, etc.
• Keep your PIN secure, and do not share it with anyone.

Authorize a Representative

You can designate someone, such as a family member or accountant, to represent you in tax matters. This person must register for the "Represent a Client" service before you can grant them access to your online tax information. Once authorized, they can log in to view your information.

Verify Corporate Registry Information

If you operate a business, ensure that the list of directors and their contact information is up to date in the appropriate federal, provincial, or territorial corporate registries.

These steps will help safeguard your CRA accounts from scams and fraud. By staying vigilant and proactive, you can protect your personal information and ensure a secure experience with the CRA.

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