Running a Canadian charity or nonprofit comes with numerous challenges, and one of the most sensitive issues is managing conflicts of interest. A conflict of interest occurs when a board member’s personal or professional interests might interfere with their ability to act in the best interest of the organization. While these situations can seem unavoidable, handling them properly is critical to maintaining the trust and integrity of your charity.
Let’s dive into how Canadian charities should approach conflicts of interest among board members, including identifying, managing, and mitigating potential risks.
A conflict of interest arises when a board member’s private interests—financial, professional, or personal—could influence their decisions or actions as a part of the charity. Common examples of conflicts of interest in a Canadian charity setting include:
Conflicts don’t always indicate unethical behavior but must be transparently addressed to avoid harm to the charity’s reputation and operations.
Conflicts of interest are particularly important for charities because they are accountable to both the public and the government. The Canada Revenue Agency (CRA) expects charities to operate with integrity and in accordance with their stated charitable purposes. Failing to manage conflicts could lead to public mistrust, damage to the charity’s reputation, and even legal consequences, including the loss of charitable status.
In addition, conflicts of interest can harm internal operations, leading to disputes, reduced team cohesion, and mismanagement of resources.
The short answer is yes, but with strict conditions. Having a conflict of interest doesn’t automatically disqualify someone from serving on a board. What matters most is how the conflict is managed. Many Canadian charities have policies and procedures in place to address such situations.
1. Develop a Conflict of Interest Policy
Every charity should have a clear, written policy outlining how conflicts of interest will be identified, disclosed, and resolved. This policy should include:
2. Ensure Full Disclosure
Board members must disclose any real or potential conflicts of interest as soon as they arise. Transparency is key to maintaining trust within the organization and with the public.
3. Evaluate the Conflict
Once disclosed, the board or a designated committee should assess the severity of the conflict. They should consider:
4. Implement Appropriate Measures
Depending on the nature of the conflict, the charity can:
5. Maintain Records
Documenting the disclosure and resolution process is essential. This demonstrates the charity’s commitment to ethical governance and can provide evidence in case of an audit or public inquiry.
A small Vancouver charity wants to hire a marketing firm for a campaign. One board member owns a marketing agency and submits a proposal. To manage this conflict, the board requires:
A Toronto-based charity needs to hire an accountant or charity bookkeeper. A board member’s sister applies for the position. To address this:
Legal Considerations for Canadian Charities
The CRA emphasizes that charities must avoid private benefits—where an individual profits unduly from their association with the organization. This includes ensuring:
In addition, provincial regulations such as Ontario’s Not-for-Profit Corporations Act (ONCA) or British Columbia’s Societies Act may impose specific requirements on how nonprofits handle conflicts of interest.
Building a Culture of Ethical Governance
Managing conflicts of interest requires more than policies; it demands a culture of transparency and accountability. Here are some best practices:
Accepting a board member with a conflict of interest isn’t inherently wrong, but how the conflict is handled defines the charity’s success. By implementing robust policies, ensuring transparency, and fostering ethical governance, Canadian charities can navigate these challenges while maintaining public trust.
Whether your charity is in Vancouver, Toronto, or elsewhere in Canada, handling conflicts effectively ensures you stay focused on your mission while upholding the highest standards of integrity.